Privacy Policy - National Financial Literacy Program

Introduction

Welcome to the National Financial Literacy Program in El Salvador ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our programs, or use our services.

We value your trust in providing us with your personal information, and we strive to use commercially acceptable means of protecting it. By accessing our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Information We Collect

We may collect various types of information, including:

Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when registering for our programs, contacting us, or subscribing to our services.
Demographic Information: Age, gender, education level, occupation, and other demographic details that help us tailor our educational resources to our audience.
Financial Behavior Information: Information about your financial habits, knowledge, and preferences gathered through surveys, assessments, and program participation.
Technical Information: IP address, browser type, device information, pages visited, time spent on pages, and other analytics data collected automatically when you visit our website.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your experience on our website.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our financial literacy programs and services
Processing registrations and managing your participation in our programs
Sending important notifications, updates, and educational materials
Responding to your inquiries, comments, or concerns
Personalizing your experience and delivering content relevant to your interests
Analyzing usage patterns and trends to enhance our website and services
Conducting research and assessments to improve financial education in El Salvador
Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We respect your privacy and are committed to maintaining the confidentiality of your personal information. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep this information confidential.
Educational Partners: We may share aggregated, non-personal information with our educational partners, such as schools, universities, and other financial literacy organizations to improve financial education resources.
Government Agencies: We may share information with government agencies when required by law or to support financial literacy initiatives in El Salvador.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include:

Secure servers and data encryption
Regular security assessments and audits
Access controls and authentication procedures
Staff training on data protection and privacy
Physical security measures for our facilities

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information about you.
Deletion: You have the right to request the deletion of your personal information under certain circumstances.
Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Children's Privacy

Our services are not intended for children under the age of 13 without parental consent. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our servers.

For educational programs involving children, we obtain appropriate parental or guardian consent in accordance with applicable laws and regulations.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our website and services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

National Financial Literacy Program in El Salvador
Calle Principal 12, Colonia San Miguel
San Salvador, El Salvador
Phone: +503 7841 5063
Email: [email protected]